Shipping & Returns

SHIPPING:

*Peninsula:

-Express 24/48h: €3.50

-Urgent 24h: €5.00

-FREE SHIPPING OVER €30

*Balearic Islands:

-Standard 3/4 working days: €3.50

-FREE SHIPPING OVER €30

*Canary Islands:

-Standard 3/4 working days: €5.50

(YOU MUST PROVIDE ID NUMBER FOR SHIPPING)

IMPORTANT:

*ALL SHIPMENTS MADE BEFORE 1:30 PM WILL BE SHIPPED ON THE SAME BUSINESS DAY, IF NOT THE NEXT DAY.

*MAKE SURE OF THE SHIPPING ADDRESS BEFORE MAKING PAYMENT, OTHERWISE YOU MUST CONTACT US TO RESOLVE THE EVENT.

* FOR ORDERS RETURNED DUE TO IMPOSSIBILITY OF PACKAGE DELIVERY, THE CUSTOMER MUST PAY THE SHIPPING COSTS TO PROCEED WITH A NEW SHIPPING.

RETURNS:

*Defective items cannot be returned since the item is verified before leaving our warehouse. In the case of poor logistics, the case will be studied to repair the damage.

*The item that is damaged through no fault of ours after delivery due to the customer's fault will not be exchanged or returned.

*In the case of wanting to exchange one item for another, for reasons of hygiene and health, it will not be possible to be sure of what you are purchasing, all our photographs are real. If a video of the article is required, request it by WhatsApp.

*In the event that you wish to return or exchange an item or order because the jewelery has been in poor condition due to poor manufacturing, you will have to contact us to proceed with a new shipment of the item, taking care of all the costs. costs. With a period of 30 days from receipt of the item.